Before the Coronavirus pandemic, the shift toward digital banking had been already underway. Most young, tech-savvy millennial have never really joined a regular bank, as their parents did—they prefer the convenience and flexibility of mobile-only banking.
Covid and the banking sector
The outbreak of the Coronavirus has rocketed ecommerce platform into the forefront, and many people now see it as the regular method to shop. For over than a year, households have been forced to phases of isolation, confinement, and restricted mobility, making it difficult, if not impossible, to use their financial institution. Many financial services are not available through ATMs, so consumers must line up 2 meters away wearing a mask while they wait for a slot at the bank. Banks have also urged consumers to complete transactions online in order to reduce visitor numbers in branches and reduce the chance of their employees contracting the virus. Many banks combined their operations in order to lower the number of virus-free branches they must operate. Financial institutions were therefore dragged along by the wave, and what began as a service to distribute remittances to technology-deprived citizens in various countries has now transformed into an essential facility that large banks must give individuals if they want to continue to compete.
Doorstep banking (DSB) is a service provided by banks that allows users to do ordinary banking transactions such as cash withdrawals and deposits check payments, and credit/debit card receivables at their offices or residences. Naturally, banks cannot reasonably meet all of the expectations of doorstep banking. After all, banks are financial institution and product providers, not logistics experts; therefore, they use third party logistics services, such as Bank delivery services, to send credit cards, debit cards, and cheques on their behalf.
Is bank delivery service sustainable?
With the development of digital financial institutions and the slow decline of conventional brick-and-mortar institutions, doorstep banking would become popular worldwide. The future of delivery in general and drones in particular, is in robots. Would you, however, trust a quad copter to bring your credit or debit card just yet? It carries the risk of being shot out of the sky by seasoned criminals or being captured at the place of delivery. Digital banks, on the other hand, provide consumers with a virtual wallet that consumers may use to make online purchases as well as transfer funds to family members and friends. Customers who want a card to make payments via Terminals and spend at self-checkout terminals must order a printed card from the digital bank, which must be securely delivered to the point of collection.
Virtual banking was always paving its path, but with the advent of the covid-19 pandemic, digital banking and others related services such as Bank delivery services have emerged sand deemed essential for the people. Moreover, the added convenience and ease of use makes digital banking and Bank delivery services preferable over conventional banking, Making Bank delivery services a convenience that is bound to last for a long-time.